SHIPPING:

An automatic confirmation of receipt of the order will be sent when the order is placed.

Once the items have been posted (usually within 3 working days) you will receive an email with tracking information. If you don't receive this please check your spam folder.
In the event that a product is out of stock or is backordered you will be contacted by our customer service team.
 

UK:

Royal Mail (48 hours from dispatch) - £4.99

UK shipping is free for orders over £65

EUROPE:

Standard EU Delivery (3-10 days from dispatch) - £5.99

Express EU Delivery (1-3 days from dispatch) - £9.99

EU shipping is free for orders over £100

WORLDWIDE:

Fedex/DHL (2-5 days from dispatch, time may vary depending on location) - £14.99

Worldwide shipping is free for orders over £125

 

RETURNS & EXCHANGE POLICY

SKPTK allows returns and exchanges within 14 days of the delivery date. Please contact customerservices@skptk.co.uk before returning an item. 

RETURNS PROCEDURE

In order to return an item you must meet the following conditions:

  • The items must be returned within 14 days of the delivery date
  • All items must be in an unworn, unaltered and unwashed condition
  • The item must be returned with all tags attached & in the original packaging
  • You must complete and enclose the returns form included in your package

Failure to do any of the above can delay the processing of your return.

Return shipping must be paid for by the customer. 

All returns should be sent using a tracked and signed service, failure to do this, SKPTK cannot accept any responsibility for lost packages.

Returns are typically processed within 5 business working days of the package arriving at our facility. This period may be longer during peak sales periods. Depending on your payment provider it can take 5-10 working days for the refunded amount to arrive into your account.

Import charges 

Please note that the customers will be responsible for paying any import duties on orders & returns.

We are unable to offer returns from outside mainland Europe.

SKPTK cannot accept refunds on items purchased during a clearance or sale however exchanges are accepted. 

PLEASE NOTE: DELIVERY CHARGES ARE NON REFUNDABLE AND WILL BE REFUNDED FROM YOUR ORDER IF FREE DELIVERY WAS APPLIED.